Accessibility Statement

Our commitment to inclusive access

Our Commitment

The Arlington Automotive Group Inc is committed to ensuring digital accessibility for people with disabilities. We are continuously working to improve the accessibility of our website and ensure that all users have equal access to our services and information.

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are internationally recognized standards for web accessibility.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper heading structure and semantic markup to ensure screen readers can navigate our content effectively.
  • Alt Text: All images include descriptive alternative text to convey their purpose and content to users who cannot see them.
  • Keyboard Navigation: Our website can be fully navigated using a keyboard, allowing users who cannot use a mouse to access all functionality.
  • Color Contrast: We maintain sufficient color contrast ratios to ensure text is readable for users with visual impairments.
  • Responsive Design: Our website adapts to different screen sizes and devices, supporting users who need to zoom or use assistive technologies.
  • Form Labels: All form fields are properly labeled and include clear instructions.
  • Focus Indicators: Visible focus indicators are provided for interactive elements.
  • Skip Navigation: A skip link is provided to allow users to bypass repetitive navigation.
  • Accessible Forms: Forms include clear error messages and validation feedback.

Assistive Technologies Supported

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Browser zoom and text resizing

Known Issues

We are actively working to address the following areas for improvement:

  • Some PDF documents may not be fully accessible
  • Third-party integrations may have limited accessibility support
  • Some older content may not meet current accessibility standards

We are committed to resolving these issues and improving accessibility across our website.

Third-Party Content

While we strive to ensure accessibility on our website, some third-party content or tools may not be fully accessible. We work with our vendors to encourage accessibility improvements and provide alternative ways to access information when needed.

Ongoing Efforts

We regularly review and update our website to improve accessibility. Our efforts include:

  • Regular accessibility audits and testing
  • Training our team on accessibility best practices
  • Incorporating accessibility into our development process
  • Monitoring for accessibility issues and addressing them promptly
  • Gathering feedback from users with disabilities

Contact Us for Accessibility Support

If you encounter any accessibility barriers while using our website, or if you need assistance accessing any content, please contact us. We welcome your feedback and are committed to providing accessible alternatives.

The Arlington Automotive Group Inc
2017 N Rand Rd, Palatine, IL 60074

Email: info@arlingtonautogroup.us

Phone: +1 304-953-8992

When contacting us, please include:

  • The specific page or content you are trying to access
  • The nature of the accessibility issue
  • The assistive technology you are using (if applicable)
  • Your contact information so we can follow up

We aim to respond to accessibility inquiries within 2 business days and work to resolve issues within 10 business days when possible.

Alternative Access

If you are unable to access information on our website, we are happy to provide alternative formats upon request, including:

  • Large print versions of documents
  • Screen-reader-friendly formats
  • Phone assistance for scheduling and inquiries
  • In-person assistance at our location

Policy Review

This Accessibility Statement was last updated on January 1, 2026. We review and update this statement annually, or more frequently as needed to reflect improvements to our website's accessibility.

Standards and Compliance

The Arlington Automotive Group Inc is committed to meeting the requirements of:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act (where applicable)
  • Illinois Information Technology Accessibility Act