Privacy Policy

How we handle your personal information

Last Updated: January 1, 2026

Introduction

The Arlington Automotive Group Inc ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Contact us via email or phone
  • Schedule an appointment
  • Request a quote or service

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Vehicle information (make, model, year, VIN)
  • Service history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on each page
  • Referring website
  • Date and time of visit

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and respond to your inquiries and requests
  • Schedule and manage appointments
  • Communicate with you about services, updates, and promotions
  • Send you relevant marketing materials (with your consent)
  • Maintain service records for your vehicle
  • Improve our website and user experience
  • Comply with legal obligations

Who Has Access to Your Information

Internal Access

Your information is accessible to:

  • Our management team
  • Service technicians working on your vehicle
  • Customer service representatives
  • Administrative staff who need the information to perform their duties

Third-Party Access

We may share your information with third parties in the following circumstances:

  • Service Providers: Companies that help us operate our business (payment processors, form processing services, hosting providers)
  • Parts Suppliers: When ordering parts for your vehicle
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure data storage systems
  • Access controls limiting who can view your information
  • Regular security assessments
  • Encrypted communications where applicable

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide services to you
  • Maintain accurate service records
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Service records are typically retained for a minimum of seven years in accordance with industry standards and legal requirements.

Your Rights

Depending on your location, you may have the right to:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restriction of processing
  • Portability: Request transfer of your data
  • Opt-out: Opt out of marketing communications

How to Delete Your Data

To request deletion of your personal information, please contact us at:

The Arlington Automotive Group Inc
2017 N Rand Rd, Palatine, IL 60074
Email: info@arlingtonautogroup.us
Phone: +1 304-953-8992

We will respond to your request within 30 days. Please note that certain information may need to be retained for legal compliance or legitimate business purposes.

Cookies

We use cookies and similar tracking technologies on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked websites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Data Protection Officer
The Arlington Automotive Group Inc
2017 N Rand Rd, Palatine, IL 60074
Email: info@arlingtonautogroup.us
Phone: +1 304-953-8992